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If your organisation is of a size that requires key business roles to be delegated to management staff, it is critically important to ensure you have a suitable management structure in place. You need to select suitably qualified and experienced personnel to fill the roles.

To help you plan and develop a management structure and select the best people for each position, you can create a list of all of the tasks that need to be performed to run the business and the responsibilities involved for each function such as supervision of employees. You can then establish key management positions and assign roles and responsibilities to each position. This will help you to match up suitable personnel to each key management function.

Once you have defined the key management positions and their relevant requirements, you can develop this into a "job description" document. Job descriptions provide the opportunity to clearly communicate each individual's roles and responsibilities and also serve as a way to measure performance by setting Key Performance Indicators (KPIs).

A job description generally includes the following:

• Duties/tasks to be performed
• Responsibilities within the business
• Working conditions
• Material and equipment the employee is required to operate
• Working relationships, teamwork and individual work
• Reporting relationships
• Relevant performance indicators and measurement details
• Other relevant job relevant information as suitable