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Product or Service Description Return to chapter video Go to Business Plan Question |
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Defining Products & Services
To help you accurately define and develop the products and services that you will take to the market, you can create a product description statement.
When writing a product description statement, ensure that you connect the features of your product to the way that they can benefit customers. By having a clear understanding of what your product is, you'll be in a better position to fully exploit its potential when advertising and selling it. A clear definition of your product can also help customers make informed decisions and improve their level of satisfaction.
To further improve the attractiveness of your offering you may like to consider adding additional value using incentives such as guarantees and warranties.
A warranty is a legally implied obligation which guarantees the repair or replacement of a product in the event that it fails within a certain period after it has been purchased.
A guarantee is an agreement by the business to assure the quality or length of use of a product offered for sale by the business and in the event that the product is faulty, a refund is given.
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