Introduction to Tendering
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The Tendering Process
The seven main steps in the tender process are:
1. Tender process is determined: the organisation requesting the tender will determine the type of tender that will be used, as well as what will be involved in the tender process.
For more information, see Types of tender opportunities.
2. Request for tender is prepared: the request for tender outlines what is required, the contractual requirements and how you should respond.
For more information, see Tender request documents.
3. Tenders are invited: the value, complexity and business category determine how tenders are invited.
For more information, see Identifying tender opportunities.
4. Suppliers respond: you should first obtain all relevant documentation. Then:
a. Attend any pre tender briefing sessions being conducted
b. Clarify any uncertainties
c. Plan your response
d. Prepare your response
e. Submit your response in the right format, on time and at the right location
For more information, see How to tender.
5. Evaluation and selection: each tender will be checked for compliance, and if compliant, then evaluated against the criteria specified in the tender documentation. The tender that offers best value for money will win the business.
For more information, see Tender evaluation.
6. Notification and debriefing: when a contract has been awarded, the successful tenderer will be advised in writing of the outcome. Unsuccessful tenderers are also advised and offered a debriefing interview.
7. Contracts established and managed: generally a formal agreement will be required between the successful tenderer and the relevant agency.
For more information, see Managing the contract and building relationships.